• Available Works: I aim to dispatch orders within 5–10 business days after payment is received.

• Commission / Bespoke Pieces: Lead time will be discussed and agreed with you individually before starting the work.

• Shipping is calculated at checkout.

• Most UK orders are sent via Royal Mail Tracked or a courier service.

• Typical delivery time: 2–5 business days after dispatch.

International Shipping

• I ship worldwide.

• International shipping costs are calculated at checkout.

• Delivery times: 7–21 business days (varies by destination).

• Please note that international orders may be subject to import duties, taxes, and customs fees. These are the responsibility of the buyer.

You will receive a tracking number via email as soon as your order is dispatched.

• All pieces are handmade and delicate. They are professionally packaged to ensure safe arrival.

• While I take great care in packaging, transit damage is rare but possible. Please inspect your artwork upon delivery and report any damage within 48 hours with clear photos.

• Delivery times are estimates only and not guaranteed, especially during busy periods or holidays.

If you need to change or cancel your order, please contact me as soon as possible. Changes may not be possible once the artwork has been dispatched.

If you have any questions about shipping, please feel free to reach out:

Emmeli Kimhi London, United Kingdom Email: hello@emmelikimhi.com